At Atrium, we believe innovation starts with people. We’re always looking for curious, creative, and passionate individuals who want to make an impact on a global scale. Whether you’re an engineer, designer, or sales professional, you’ll find a place where ideas grow and collaboration thrives. Join us and help build smarter, more connected solutions for the world.
Open positions:
- Location: Remote/Field-based
- Type: Independent Contractor (freelance）
- Industry: Electronic Shelf Labels & LCD Display Systems
About the Role
Join our growing team as an Independent Sales Representative, driving growth in the exciting retail IoT market. You’ll be selling cutting-edge electronic shelf label and LCD display solutions that help retailers modernize their operations and improve customer experiences.
What You'll Do
Identify and develop new business opportunities in retail markets
Build relationships with retail decision-makers, IT managers, and store operations teams
Conduct product demonstrations and presentations to potential clients
Manage your sales pipeline and territory independently
Collaborate with our technical team to ensure smooth client onboarding
Provide market feedback to help shape our product roadmap
What We're Looking For
Sales experience in B2B retail solutions (much preferred)
Strong understanding of retail operations and pain points
Excellent communication and presentation skills
Self-motivated with the ability to work independently
Existing relationships in the retail industry preferred
Comfortable with technology and able to explain technical concepts simply
New to sales or the retail tech industry?
While we value experience and established connections, we’re equally excited about driven individuals who are eager to learn and grow with us. If you’re passionate about technology, enjoy building relationships, and are committed to putting in the effort to succeed, we’d love to hear from you. We provide comprehensive training and mentorship to help you thrive in this exciting field.
What We Offer
Competitive commission structure with uncapped earning potential
Comprehensive product training and ongoing support
Marketing materials and sales tools provided
Flexible schedule — work on your terms
Opportunity to be part of a growing, innovative company
- Location: Remote
- Type: Freelance/Contract
- Industry: Electronic Shelf Labels & LCD Display Systems
About the Role
We’re seeking skilled Technical Support Specialists to provide excellent customer service to our retail clients. You’ll help troubleshoot, configure, and optimize electronic shelf label and LCD display systems, ensuring our clients get maximum value from their investment.
What You'll Do
Provide technical support via phone, email, and remote assistance
Assist clients in troubleshooting ERP software and IoT product hardware issues
Support customers with product configuration and process testing
Guide clients through installation, configuration, and optimization processes
Document common issues and contribute to knowledge base development
Escalate complex technical issues to the engineering team when necessary
Maintain high customer satisfaction scores
What We're Looking For
Technical background in IoT devices, networking, or retail technology
Experience troubleshooting electronic devices and systems
Strong problem-solving skills and patience with clients
Excellent written and verbal communication skills
Ability to work flexible hours to support different time zones
Previous experience in customer support or technical services preferred
Technical Skills (Preferred)
Understanding of wireless communication protocols (Wi-Fi, Bluetooth, Zigbee)
Basic networking knowledge (TCP/IP, DHCP, etc.)
Experience with retail POS systems or inventory management
Familiarity with Linux systems and related commands
Knowledge of MySQL, Oracle, SQL Server, and other common databases
Familiarity with basic Docker commands
What We Offer
Competitive hourly rates based on experience
Flexible scheduling with part-time and full-time opportunities
Comprehensive product training
Access to technical documentation and support tools
Opportunity to grow with an innovative technology company
Remote work environment with a collaborative team culture
For both positions, send your resume to careers@atrium-esl.com
Please include in your email:
Subject line: Specify which position you’re applying for (Sales Rep or Tech Support)
Cover letter: Briefly explain your relevant experience and interest in the role
Optional: Any questions you might have about the position
We are an equal opportunity employer committed to diversity and inclusion in our workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, sexual orientation, age, national origin, disability status, or veteran status.
Feel free to reach out to our HR team at careers@atrium-esl.com for more information about either position.
No spam. No hard sell. Just a working demo tailored to your environment to help you enhance your space with digital experiences.
China
+86 0571 8656 0555
contact@atrium-esl.com
Bahrain
+973 3820 0001
contact@atrium-esl.com
Tunisia
+216 42 109 145
contact@atrium-esl.com
Belgium
+32 488 19 48 74
contact@atrium-esl.com